design professional trade pricing · United States
If you are a design trade professional—such as an interior designer, architect, set designer, contractor, or developer—you qualify for molo’s trade program. Trade pricing only applies to orders placed directly through molo’s dedicated sales team.
To receive the trade professional discount, eligible clients must read the following terms, and submit a signed copy as acknowledgement.
Contact us at +1 604 685 0340 or sales@molodesign.com for more information or to discuss a purchase.
For purchases shipping to the United States, molo maintains a USD Domestic price list in US Dollars (USD). This price list includes all duties and taxes for orders delivered within the United States. Shipping charges are additional. As a design trade professional, you receive a volume-driven discount on the standard list price, with the exception of replacement items.
The discount tiers are as follows:
| order total using price list | discount |
|---|---|
| $ 1 – 4,999 | no discount |
| $ 5,000 – 9,999 | 5% |
| $ 10,000 and above | 10% |
media + representation
As a designer specifying molo products for projects, molo expects that products be well-represented and accurately installed. We request images of installations before a project is publicly revealed for our team to review and offer further advice or suggestions and ensure a beautiful and accurate setup for you and your client.
Where applicable, credit for molo products will be given as “Designed by Stephanie Forsythe + Todd MacAllen for molo.”
returns
All sales are final. No returns or exchanges will be accepted or given, except for damaged or defective products where molo is notified in writing within two business days of receipt of the affected goods. You should immediately and fully inspect the products upon receipt for damage or defect. If any damages occur during installation, contact molo immediately and do not attempt to fix, as this may limit repair or replacement options
payment
Payment must be received in full before any goods are shipped. We accept payment in USD by bank wire, credit card (Visa, MasterCard, AMEX), or PayPal. We do not accept cheques. For credit card or PayPal payments over $5,000, a 3% processing fee will be charged.
shipping
Most orders are delivered by FedEx International Priority service, with a typical transit time of 1-5 business days. Orders exceeding 100 kg or including oversize items may be shipped by freight forwarder and have a longer transit time (2 – 10 days). Customs clearance might delay delivery. A customs broker or FedEx may contact you directly to confirm your information. Prompt communication will ensure the quickest delivery possible.
lead time for molo products
For most orders, goods are normally in stock and ready to ship. For larger orders, projects with fixed deadlines, or orders with custom colour softwall + softblock, please allow for up to 18 weeks lead time. Please ask an account manager about availability based on your timeline and project.
Prices and policies are subject to change without notice.